A clear path from first message to follow-up.
No black boxes. Here is exactly what happens, who does what, and what it costs — before you commit to anything.
One coordinator. Five clear stages.
The timeline below is typical. Complex cases, popular specialists, and visa processing can add time. We confirm a realistic schedule after reviewing your records.
Share your case
Send your diagnosis, recent imaging, pathology, lab results, medication list, and passport copy. We organize the records, translate the key documents, and write a clinical summary in the format Chinese hospitals expect.
Clinical review & hospital matching
We identify two or three suitable departments, submit your records, and obtain feedback on whether an in-person visit is appropriate. If the answer is no, we tell you — and suggest an alternative.
Plan, costs & appointments
You receive a written pathway: hospital, specialist, estimated hospital fees, our coordination fee, travel window, and next steps. You decide whether to proceed. Nothing is booked until you approve the plan.
Arrival & treatment
We coordinate the hospital invitation letter where available, airport pickup, hotel, admission, interpretation, and communication with your family. A coordinator is available throughout your stay.
Recovery & follow-up
You receive an English discharge summary, medication plan, and rehabilitation guidance. We schedule a remote follow-up and hand you back to your local doctor with a clear record.
What to prepare.
You do not need a perfect file. Start with what you have — we will tell you what is missing and help you obtain it.
Two budgets, kept separate.
Medical fees go to the hospital. Coordination fees come to SinoMedBridge. You will see both in writing before you commit — and you will always know what is included.
SinoMedBridge coordination fee
Quoted after case review. Based on complexity, city, length of stay, and the services you need. You approve it in writing before we proceed.
- Case review and record preparation
- Hospital and specialist matching
- Appointment coordination and itinerary
- Airport pickup and interpretation
- Follow-up and handover
Hospital & travel costs
Paid directly to the hospital or provider. We do not mark up medical fees. You receive an estimate before travel and a final invoice from the hospital.
- Consultation, examination, and imaging
- Surgery, anesthesia, and hospital stay
- Medication and rehabilitation
- Flights, hotel, and visa fees
- Personal and additional family expenses
Membership and corporate health programs are available separately. Ask for details if you need ongoing support or a program for your team.
What is included — and what is not.
Clarity before commitment. If a service is not listed, ask us. We will confirm the cost and scope in writing.
Included in coordination
- Initial case review and suitability assessment
- Translation of English medical records into Chinese
- Hospital and specialist matching
- Appointment scheduling and confirmation
- Hospital invitation letter support where available
- Airport pickup and hospital transfer
- Professional interpretation during visits
- Discharge summary and remote follow-up
Not included
- Hospital consultation, examination, and treatment fees
- Medication, implants, and medical devices
- Flights, hotel, and travel insurance
- Visa application fees
- Additional specialists or services outside the agreed plan
- Personal expenses and companion costs
What we do. What we don't.
We are a coordination company, not a healthcare provider. Being clear about the boundary is part of building trust.
We do
- Listen to your situation and goals
- Organize and translate your medical records
- Identify hospitals and specialists whose experience fits
- Coordinate appointments, travel, and interpretation
- Stay with you through admission, treatment, and follow-up
We don't
- Diagnose, prescribe, or perform surgery
- Guarantee a medical outcome or a specific doctor
- Guarantee visa approval
- Act as an insurer or pay hospital bills on your behalf
- Sell your data or share records without consent
Before you commit.
Do I need to travel before I know the plan?
Can I bring a family member?
What if I need urgent care?
Can I use my insurance?
How long should I stay in China?
Start with a conversation, not a commitment.
Tell us what you are facing. We will explain what we can do, what we cannot do, and what information we need next.
No obligation. We will tell you honestly if China is not the right fit.